NovaStack helps African businesses resolve tickets and respond to customers instantly — using AI that works across WhatsApp, chat, and email.
Built for African businesses. Launching soon.
NovaStack AI
Active now
Ticket Auto-Resolved
Customer satisfied
Three simple steps to transform your customer support
Your customers reach out via WhatsApp, website chat, or email with their questions and support needs.
NovaStack AI instantly analyzes the message and either responds directly or routes to the right team member.
Monitor all interactions through your dashboard and step in only when human intervention is required.
Built specifically for the unique needs of African markets and businesses
Automate up to 80% of repetitive support queries, freeing your team to focus on complex issues and business growth.
One platform to manage all customer communications across WhatsApp Business, website chat, and email support.
Intelligent ticket routing to the right team members with seamless human escalation when AI can't handle the query.
Native support for major African languages including Swahili, Yoruba, Amharic, and more, making it truly local.
We're in private beta and onboarding a few select businesses. Get early access to NovaStack and help shape the future of African customer support.
🚀 Full launch coming soon. Priority access for beta users.